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Business Unit: Discovery Health
Function: Information Technology
Date: 6 Jul 2023
Discovery – Discovery Health Systems
Application Systems Administrator
About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
About Discovery Health Systems
Our division is responsible for designing, building and supporting applications that are used across the group in Discovery.
Key Purpose
The successful candidate will be responsible for the implementation, administration and supporting of the Process Management Services area.
Areas of responsibility may include but not limited to
- Escalate issues where necessary that are not getting the right level of airtime or attention.
- Problem management experience
- Reporting and Presentation
- Evaluate all problems and impact analysis and recommend solutions and workarounds.
- Supervise everyday requests for matters related to business applications and vendors and resolve issues related to production environment
- Responsible for day to day maintenance of the WF & Imaging environment, storage, archiving, new servers etc.
- Responsible for ensuring availability, performance and usability for users
- To proactively monitor the systems to ensure minimum downtime
- Responsible for improvement and maintenance of the solutions, including upgrades
- Verify build stability and quality with development team before releasing, assist with end to end testing with the aim to release with zero defects
- Implementation of Discovery standards and procedures
- TIBCO EMS monitoring, maintenance and implementation
- LINUX monitoring, maintenance and implementation
Personal Attributes
- Ability to work both independently and participate as a member of a cross-functional team.
- Ability to prioritize and work on multiple tasks simultaneously.
- Strong analytical and problem solving skills.
- Attention to detail
- Solution oriented
- Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
- Delivery focused
- Ability to deal with pressure
- Uphold ethics and core values
Skills
- Technical Skills - Statistical analysis and reporting, Problem solving, Root Cause Analysis
- Familiar with business organisation and services
- Experience in interacting with all levels in the organisation
- Experience in monitoring and tuning of existing batch processing (Magic, JAVA & TIBCO)
- Technologies – Familiar with infrastructure services and support
- Experience in managing large complex systems
- Oracle and PL/SQL knowledge
- Linux & Tibco EMS experience
- Experience in Windows server editions
- Experience in Windows platforms
- Knowledge of hardware i.e. scanners, print servers, bar coding
- Experience in xml
- Knowledge in BPMN and Document Management
- Knowledge in RPA processing (Process Controller)
- Knowledge in image manipulation and optimisation (Kofax, OCR)
- Experience understanding and interpreting modelling languages (UML)
- Exposure to Agile principles and methodologies, including Continuous Integration and Test
Driven Development - Familiar with JIRA/Confluence
Education and Experience
- Matric
- ITIL (Preferable)
- 3 to 5 years IT environment experience
- Relevant experience in an Applications Systems Support or Systems Administration environment.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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